Frequently Asked Questions
Everything you need to know about shopping with Bungu.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return label.
Which payment methods do you accept?
Bungu accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and local customs processing.
How can I contact customer support?
Our team is available 24/7 via the live chat on our website or by emailing support@bungu.com for any inquiries regarding your order.